STERISHOE.COM collects customer information to improve your overall shopping experience with us. We respect your privacy and are committed to maintaining and using this information responsibly. Except as otherwise mentioned below, this privacy policy only addresses the use and disclosure of information we collect from you on our website. By visiting SteriShoe.com you are accepting the practices described in this privacy policy.

Registering with SteriShoe.com

Personal information relating to you and your order history are only available to you if you provide the correct password that you create. After providing your password, you can edit or delete your information at any time through the my account page.

If you forget your password, you can request that it be emailed to your email address. We will not give passwords out over the phone, nor will we email them to a different email address than the one used to register.

Any personal information you provide to us on our website when you register or update an account, shop online or request information (i.e. name, address, e-mail address, telephone number and credit card information) is maintained in private files on our secure Web server and our internal systems. We will not sell, rent or share your email address with others for them to send you unsolicited email.

If you are visiting SteriShoe.com from a location outside of the United States, you will be connected through and to servers located within the United States. All SteriShoe.com orders will be accepted and fully processed in and shipped from the United States and all information you provide will be securely maintained in our Web server and internal systems located within the United States.

You should also be aware that we may disclose specific information about you if required to do so by law, governmental request or court order or based on our good faith belief that it is necessary to conform or comply with such law, request or court order or to protect the users of our website or the public.

Cookies

We use cookies to recognize you and your preferences to make shopping easier & provide you with a customized experience on our website. Cookies are bits of information that we automatically store on your computer if your computer accepts cookies. Cookies do not contain any personally identifiable information such as your name, address or any financial information on your computer. STERISHOE.COM places a unique user ID number on your cookie which allows us to access information that will improve your shopping experience. We also use cookies to track traffic to different parts of the website in order to make improvements & optimize your shopping experience.

If you do not wish to have a cookie on your system, you can set your browser preferences to refuse them. In order to disable cookies, please consult your browser’s help section for instructions.

Children Under 13

STERISHOE.COM is concerned about the privacy of young children and we do not knowingly collect any personal information from a child under 13. STERISHOE.COM does not sell products for purchase by children and all children’s products we sell are for purchase by adults only.

Security

The security of your information is very important to us. We use the 128-bit Secure Socket Layer (SSL) technology to protect the security of your online order information. SSL technology encrypts your order information to protect it from being decoded by anyone other than STERISHOE.COM.

Once you enter the checkout page your computer will begin communicating with our server in secure mode. You can tell that you are in secure mode by the following: The “http” in the web address will be replaced by “https”. Depending on the browser, you will see either a padlock (Microsoft Internet Explorer, AOL, Netscape Communicator) or a solid key (Netscape Navigator) in the lower section for the browser window.

Only browsers that use the 128-bit Secure Socket Layer technology are able to order through the STERISHOE.COM web site. If your browser does not support SSL, you can get an upgrade at Microsoft’s or Netscape’s home page. While we implement these and other security measures on this site, please note that 100% security is not always possible.

Updates

STERISHOE.COM may update our privacy policy from time to time and use of the information we collect now is subject to the privacy policy in effect at the time of use. Whenever we make a change, we will post the updated policy at this site and we encourage you to check our policy periodically. By using our website following the posting of a change in the privacy policy, you consent to the updated policy. If you have any questions or concerns regarding our privacy policy, please contact us:

By email:
info@sterishoe.com

By phone:
1-866-686-Shoe (7463)
(press option ’2′ to reach our US-based product support team)

By mail:
SteriShoe™
501 Seaport Court
Suite101
Redwood City, CA 94063